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Shipping Policy

Shipping in Japan

click post

Flat rate 300 yen

​Lingerie products will be delivered in basic packaging via Click Post.

If you order a large number of items, we will use Yamato Transport to ship the items at a click post fee.

Yamato Transport courier service

Products other than lingerie will be shipped by Yamato Transport.

Hokkaido 1200 yen

Aomori/Akita/Iwate 900 yen

Miyagi/Yamagata/Fukushima 800 yen

Ibaraki, Tochigi, Gunma, Saitama, Chiba, Tokyo, Kanagawa, Yamanashi 800 yen

Nagano/Niigata 800 yen

Shizuoka, Aichi, Gifu, Mie 800 yen

Toyama, Ishikawa, Fukui 800 yen

Kyoto, Shiga, Nara, Wakayama, Osaka, Hyogo 900 yen

Okayama, Hiroshima, Yamaguchi, Tottori, Shimane 1000 yen

Kagawa, Tokushima, Kochi, Ehime 1100 yen

Fukuoka, Saga, Nagasaki, Oita 1200 yen

Kumamoto, Miyazaki, Kagoshima 1200 yen

Okinawa 2000 yen

International Shipping

​US $22 / 20€ 

​Free Shipping for over US $300/ €270 order 


Return & Exchange Policy

Return period

In order to deliver safe and secure products to everyone, we avoid selling returned products to the next customer. Due to the delicate nature of our products, we generally do not accept exchanges for lingerie items. (If you are unsure about the size, please contact us using the chat function to prevent returns due to the customer's wishes such as incorrect size. Our staff will directly consult with you regarding the size.) In the unlikely event that the product If you find any defects, please contact us within one week after receiving the product. Please note that we cannot accept returns or exchanges for products that are older than one week, used products, or products with tags cut off.  

Return shipping fee

If the product is defective, please ship it to us by cash on delivery. This will be at our expense.


defective product

If the product is defective, please contact us within one week.
We will replace the item at our expense.  

Contact information

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